To be eligible for the 100% money back No Pass No Pay guarantee, you need to fulfil the following criteria:

  • Offer only valid for self-funding Level I candidates and does not apply to those who are sponsored by their company or those who receive a corporate discount
  • Candidates must sit the exam relevant to their training course for both level and exam sitting (i.e. Level I December exam for Level I December course)
  • Virtual classroom learners must attend 90% of the instructor-led sessions
  • Online learners must watch 60% of the recordings available at reading level
  • Online learners must complete ALL of the Knowledge Checks
  • Complete ALL 18 Study Session Tests online and achieve at least 70% (Study Session tests can be repeated until 70% or above is achieved)
  • Achieve a minimum score of 70% in the Invigilated Final Mock Exam, or a minimum score of 70% in the Online Final Mock Exam.
    • Note: First attempt scores will be final for all exams, no repeat exam scores will be considered
  • The Invigilated Mock Exam must be sat at your relevant test centre under exam conditions
  • Not available in conjunction with any other Fitch Learning offer including re-sit programs. Only available to first time Fitch Learning candidates.
  • Refunds will be made on Fitch Learning costs only. The exam fee is excluded from the No Pass No Pay guarantee as it is not a Fitch Learning cost.